I am sure that I paid the complete amount for the upgrade version of Nero 11 platinum. I was having nero 10, and two days before I tried to upgrade it to Nero 11 platinum. But now I guess I won’t be able to install this latest version.
During the installation whenever I try to enter the serial key I get an error message saying that AdvrCntr6.dll is missing. Now my question is if I paid the complete amount then why not this missing file is added in the download. Also please let me know where exactly I can get this file in order to complete the downloading. Am I right that this file should be present in this update only?